The following are the minimum system requirements for Device Manager 20.1. Exceeding these requirements will in most cases lead to a performance increase. Running Device Manager on a system that does not meet these requirements is not supported.
Minimum System Requirements for Device Manager 20.1
Processor type and speed
x86-64 compatible dual-core processor
12 GB minimum
For more info about memory limitations in Windows operating systems, please consult this table.
Available hard drive space
The installation takes up 40 GB of disk space.
An NTFS volume is required.
Take into account the need for storage of temporary and production data.
A back-up solution is strongly advised
Graphics card and video
Minimum 1280 x 1024 screen resolution, true color depth.
100/1000 Base-T Ethernet, TCP/IP v4 protocol. TCP/IP version 6 is not supported.
Device Manager supports virtualization on:
Hardware connections, including dongles, proofers, spectrophotometers and others may work, but are not supported. Customers should verify hardware support through their virtualization support channels.
SQL Server 2019 (Express Editions, Standard Edition, Enterprise Edition)
SQL Server 2017 (Express Editions, Standard Edition, Enterprise Edition)
SQL Server 2016 (Express Editions, Standard Edition, Enterprise Edition) Requires Service Pack 2 (13.0.5026.0)
SQL Server 2014 (Express Edition, Standard Edition, Business Intelligence Edition, Enterprise Edition) Requires Service Pack 3 (12.0.6024.0)
SQL Server 2012 (Express Edition, Standard Edition, Business Intelligence Edition, Enterprise Edition) Requires Service Pack 4 (11.0.7100.0) (not recommended - end of extended support by Microsoft is currently set at mid 2022)
It is highly recommend to employ at least a Standard Edition SQL Server in case your installation type is supporting 50 clients. See also the notes on SQL Server in the guidelines section on scalability and performance in the Pre-Install IT Requirements Guide referenced at the bottom.
Only the 64-bit editions of SQL Server are supported.
SQL Server 2012 is not recommended as the end date of extended support by Microsoft is currently set at 2022-07-12.
All Esko applications running on Windows OS can use data that is available on network shares. For Device Manager to perform according to expectations, these shares need to be on NTFS volumes on Windows file servers (with no folders enabled for case-sensitive file names). We recommend to use Windows Server 20012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2019 as file server (preferably the same version as for the Automation Engine Server).
As only Windows file servers are supported, Mac OS X or Unix/Linux (CIFS/SMB or NFS) data servers for instance are not supported (including many Network Attached Storage units).
Supported Operating Systems
Recommended operating systems are highlighted in green in the tables below.
If an operating system is not listed in the tables below, it is not supported. Do not try to install Device Manager on a computer running an unsupported operating system.
The installation of the Device Manager for CDI on the computer running Grapholas CDI is NOT supported
The installation of the Device Manager for Kongsberg on the computer running iPC Kongsberg is NOT supported
Installing and using Esko software on a Terminal Services or Remote Desktop Services server (Microsoft, Citrix,…) is not supported, except for non-subscription versions of Cape Pack. You cannot run Esko software with local licenses via Remote Desktop.
Although we don't expect issues with Microsoft OS patches, Esko only guarantees support on the official MS Service Pack (SP) level, not on individual OS patches. PC's for Esko applications (editors, rips or servers) must not be configured as WebServers (IIS), Network Domain Controllers (Active Directory), DNS Server, DHCP Server, WINS Server, SQL Server, or MailServer. The Automation Engine Server is allowed to be a Member Server in a Windows Active Directory domain. However, Esko can not test all possible configurations. Contact your regional Customer Service Center in case of specific questions.
A single processor with hyperthreading enabled is considered as 2 processors for memory calculations. A dual core processor is considered as 2 processors for memory calculations.
Esko software will only work with properly licensed versions of operating systems and other software. Esko is not responsible for any loss of functionality due to use with unlicensed software. Esko will not provide assistance in installing software on equipment lacking properly licensed software.