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The following are the minimum system requirements for Device Manager 21.11. Exceeding these requirements will in most cases lead to a performance increase. Running Device Manager on a system that does not meet these requirements is not supported.

Minimum Requirements - Client Applications

Minimum requirements - Server

Minimum System Requirements for Device Manager 21.11
Processor type and speed

x86-64 compatible dual-core processor


12 GB minimum

For more info about memory limitations in Windows operating systems, please consult this table.

Available hard drive space

  • The installation takes up 40 GB of disk space. 
  • An NTFS volume is required.
  • Take into account the need for storage of temporary and production data.
  • A back-up solution is strongly advised.
Graphics card and videoMinimum 1280 x 1024 screen resolution, true color depth.
Network connection100/1000 Base-T Ethernet, TCP/IP v4 protocol. TCP/IP version 6 is not supported.

Device Manager supports virtualization on:

  • VMware® ESX
  • Microsoft® Hyper-V

Hardware connections, including dongles, proofers, spectrophotometers and others may work, but are not supported. Customers should verify hardware support through their virtualization support channels.

  • SQL Server 2019 (Express Editions, Standard Edition, Enterprise Edition)
  • SQL Server 2017 (Express Editions, Standard Edition, Enterprise Edition)
  • SQL Server 2016 (Express Editions, Standard Edition, Enterprise Edition)
    Requires Service Pack 2 (13.0.5026.0)
  • SQL Server 2014 (Express Edition, Standard Edition, Business Intelligence Edition, Enterprise Edition)
    Requires Service Pack 3 (12.0.6024.0)
  • SQL Server 2012 (Express Edition, Standard Edition, Business Intelligence Edition, Enterprise Edition)
    Requires Service Pack 4 (11.0.7100.0)

It is highly recommend to employ at least a Standard Edition SQL Server in case your installation type is supporting 50 clients.
See also the notes on SQL Server in the guidelines section on scalability and performance in the Pre-Install IT Requirements Guide referenced at the bottom.

Please make sure the database is compatible with the operating system you intend to use. Also make sure to honor the SQL Server system requirements.
See the Microsoft documentation on Hardware and Software Requirements for Installing SQL Server for more details.

  • Only the 64-bit editions of SQL Server are supported.
  • SQL Server 2012 is not recommended as the end date of extended support by Microsoft is currently set at 2022-07-12.
File servers

All Esko applications running on Windows OS can use data that is available on network shares. For Device Manager to perform according to expectations, these shares need to be on NTFS volumes on Windows file servers (with no folders enabled for case-sensitive file names). It is recommended to use Windows Server 2016 or Windows Server 2019 as file server (preferably the same version as for the Automation Engine Server).

As only Windows file servers are supported, Mac OS X or Unix/Linux (CIFS/SMB or NFS) data servers for instance are not supported (including many Network Attached Storage units).

Supported Operating Systems

Recommended operating systems are highlighted in green in the tables below.

If an operating system is not listed in the tables below, it is not supported. Do not try to install Device Manager on a computer running an unsupported operating system.

Windows Server 2019

Windows Server 2019 Standard(tick)
Windows Server 2019 Datacenter(tick)
Windows Server 2019 Essentials(error)

Windows Server 2016

Windows Server 2016 Standard(tick)
Windows Server 2016 Datacenter(tick)
Windows Server 2016 Essentials(error)
Windows Storage Server 2016(error)

Windows Server 2012 R2

Windows Server 2012 R2 Standard(tick)
Windows Server 2012 R2 Datacenter(tick)
Windows Server 2012 R2 Essentials(error)
Windows Server 2012 R2 Foundation(error)
Windows Storage Server 2012 R2 Workgroup(error)
Windows Storage Server 2012 R2 Standard (error)

Windows Server 2012

Windows Server 2012 Standard(tick)
Windows Server 2012 Datacenter(tick)
Windows Server 2012 Essentials(error)
Windows Server 2012 Foundation(error)
Windows Storage Server 2012 Workgroup(error)
Windows Storage Server 2012 Standard (error)

Windows 10

For more information on Esko products supporting Windows 10 see: KB344821882: Which versions of Windows 10 are supported?

Windows 10 Home(error)
Windows 10 Pro(tick)
Windows 10 Enterprise(tick)

Unsupported Operating Systems

  • All 32-bit Windows Systems
  • Windows Server 2008 R2 (all editions)

  • Windows Server 2008 (all editions)
  • Windows Server 2003 (all editions)
  • Windows 8 and 8.1 (all editions)
  • Windows 7 (all editions)
  • Windows Vista (all editions)
  • Windows 2000 (all editions)
  • Windows XP (all editions)

Operating Systems to become unsupported soon

  • Windows Server 2012 R2 (all editions)
  • Windows Server 2012 (all editions)

Pre-Install IT Requirements Guide

For more information and advice, please see the chapter Pre-Install IT Requirements Guide in the Automation Engine 21.11 Complete Manual, which is also available as PDF through AE_Pre_Install_IT_Requirements.pdf

Compatibility notice


The installation of the Device Manager for CDI on the computer running Grapholas CDI is NOT supported.


The installation of the Device Manager for Kongsberg on the computer running iPC Kongsberg is NOT supported.


  1. Installing and using Esko software on a Terminal Services or Remote Desktop Services server (Microsoft, Citrix,…) is not supported, except for non-subscription versions of Cape Pack. You cannot run Esko software with local licenses via Remote Desktop.
  2. Although we don't expect issues with Microsoft OS patches, Esko only guarantees support on the official MS Service Pack (SP) level, not on individual OS patches. PC's for Esko applications (editors, rips or servers) must not be configured as WebServers (IIS), Network Domain Controllers (Active Directory), DNS Server, DHCP Server, WINS Server, SQL Server, or MailServer. The Automation Engine Server is allowed to be a Member Server in a Windows Active Directory domain. However, Esko can not test all possible configurations. Contact your regional Customer Service Center in case of specific questions.
  3. A single processor with hyperthreading enabled is considered as 2 processors for memory calculations. A dual core processor is considered as 2 processors for memory calculations.
  4. Esko software will only work with properly licensed versions of operating systems and other software. Esko is not responsible for any loss of functionality due to use with unlicensed software. Esko will not provide assistance in installing software on equipment lacking properly licensed software.

System Requirements
Applies to

Device Manager

Last revised