The following are the minimum system requirements for Store Visualizer 18.1 and 18.1.1. Exceeding these requirements will in most cases lead to a performance increase. Running Store Visualizer on a system that does not meet these requirements is not supported.
Minimum requirements for Store Visualizer for Mac
| Minimum System Requirements for Store Visualizer 18.1 | |
|---|---|
| Processor type and speed | Mac with Intel® Processor. The Mac should have at least 4 cores. Recommended 8 cores. |
| RAM | Minimum 8 GB RAM, recommended 32 GB RAM. |
Available hard drive space
| 50 GB free hard disk space. |
| Graphics card and video drivers | Minimum: Graphics card with 2 GB VRAM. 4 GB or more are needed with large and complex environments. Recommended: 8 GB or more. Mac versus Windows We advise customers to use Windows machines for best performance with current high end graphics cards from NVidia, especially for VR. |
| Virtualization | Use within Parallels Desktop, VMware Fusion® or any other virtualized environment is NOT supported. |
| Eye Tracking Devices |
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Supported Operating Systems
Mac OS (Intel® only, no PPC support)
Edition | Client OS |
|---|---|
| 10.15 (Catalina) |  |
| 10.14 (Mojave) | |
| 10.13 (High Sierra) | |
| 10.12 (Sierra) | |
| 10.11 (El Capitan) |  |
| 10.10 (Yosemite) | |
| 10.9.0 - 10.9.3 (Mavericks) | |
| 10.8.0 - 10.8.5 (Mountain Lion) | |
| 10.7 and older | |
More information on MacOS support can be found in this knowledge base article: KB191642592: Do Esko products support the latest macOS Release
Minimum requirements for Store Visualizer for Windows
| Minimum System Requirements for Store Visualizer 18.1 | |
|---|---|
| Processor type and speed | Minimum: Intel Core i5 or higher (or compatible AMD), recommended: Core i9 with 8 Cores or more |
| RAM | Minimum 8 GB RAM, recommended 32 GB RAM. |
| Graphics card and video drivers | Minimum: OpenGL 4 compliant graphics card with 2 GB VRAM. 4GB or more are needed with larger environments. Recommended: 11 GB or more. For more information on Video Card performance for Store Visualizer, see: http://www.videocardbenchmark.net/high_end_gpus.html |
| Internet connection | 10/100/1000 Base-T Ethernet, TCP/IP v4 protocol, TCP/IP v6 protocol is not supported. |
| Virtualization | Use within Parallels Desktop, VMware Fusion® or any other virtualized environment is NOT supported. |
| File servers | All Esko applications running on Windows OS can use data that is available on network shares. These shares need to be on Windows or Unix/Linux (using SMB) file servers. Mac OS X (version 10.3.x; 10.4.x; 10.5.x; 10.6.x) data servers are also supported, but with limitations. These are standard limitations encountered when connecting to a Mac OS X server from Windows workstations or servers. They are related to losing resource forks of the MAC-application data when a Windows component moves or copies data. |
| Miscellaneous | Two button mouse (three button mouse recommended). 50 GB free hard disk space. PDF reader application (Adobe Acrobat® Reader, or similar). |
| Eye Tracking Devices |
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Supported Operating Systems
Windows
Edition | Client OS |
|---|---|
| Windows 10 (all editions) | (*) |
| Windows 8.1 (all editions) | |
| Windows 8 (all editions) | |
| Windows 7 (all editions) | |
| Windows XP (all editions) | |
| Windows Vista (all editions) | |
(*) See KB344821882: Which versions of Windows 10 are supported? for more detailed information on the specific Windows 10 versions we support.
64-bit version is required.
| System Requirements | |
|---|---|
| Applies to | Store Visualizer (Mac and Windows) |
| Version | 18.1 and 18.1.1 |
| Last revised |
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Useful Links
Software downloads: mysoftware.esko.com