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The following are the minimum system requirements for Store Visualizer 18.1. Exceeding these requirements will in most cases lead to a performance increase. Running Store Visualizer on a system that does not meet these requirements is not supported.

Minimum requirements for Store Visualizer for Mac

Minimum System Requirements for Store Visualizer 18.1
Processor type and speedMac with Intel® Processor. The Mac should have at least 2 cores. Recommended 4 cores.
RAM

Minimum 8 GB RAM, recommended 32 GB RAM.

Available hard drive space

  • System drive
  • Data drive
50 GB free hard disk space.
Graphics card and video drivers

Minimum: Graphics card with 2 GB VRAM. 4 GB or more are needed with large and complex environments. Recommended: 8 GB or more.

Mac versus Windows

We advise customer to use Windows machines for best performance with current high end graphics cards from NVidia, especially for VR.

VirtualizationUse within Parallels Desktop, VMware Fusion® or any other virtualized environment is NOT supported.

Supported Operating Systems

Mac OS (Intel® only, no PPC support)

Edition
Client OS
10.14 (Mojave)(tick)
10.13 (High Sierra)(tick)
10.12 (Sierra)(tick)
10.11 (El Capitan)      (error)
10.10 (Yosemite)(error)
10.9.0 - 10.9.3 (Mavericks)(error)
10.8.0 - 10.8.5 (Mountain Lion)(error)
10.7 and older(error)

More information on MacOS support can be found in this knowledge base article: KB191642592: Do Esko products support the latest macOS Release

Minimum requirements for Store Visualizer for Windows

Minimum System Requirements for Store Visualizer 18.1
Processor type and speedMinimum: Intel Core i3 or higher (or compatible AMD), recommended: Core i9 with 8 Cores or more
RAM

Minimum 8 GB RAM, recommended 32 GB RAM.

Graphics card and video drivers

Minimum: OpenGL 4 compliant graphics card with 2 GB VRAM. 4GB or more are needed with larger environments. Recommended: 11 GB or more. 
Ideal Configuration: GeForce RTX 2070, GeForce RTX 2080 Ti or  TITAN RTX

For more information on Video Card performance for Store Visualizer, see: http://www.videocardbenchmark.net/high_end_gpus.html

For Stereoscopic mode, please check the following KB article: KB78626798: Studio Store Visualizer - Stereoscopic rendering information

Internet connection10/100/1000 Base-T Ethernet, TCP/IP v4 protocol, TCP/IP v6 protocol is not supported.
VirtualizationUse within Parallels Desktop, VMware Fusion® or any other virtualized environment is NOT supported.
File serversAll Esko applications running on Windows OS can use data that is available on network shares. These shares need to be on Windows or Unix/Linux (using SMB) file servers. Mac OS X (version 10.3.x; 10.4.x; 10.5.x; 10.6.x) data servers are also supported, but with limitations. These are standard limitations encountered when connecting to a Mac OS X server from Windows workstations or servers. They are related to losing resource forks of the MAC-application data when a Windows component moves or copies data.
Miscellaneous

Two button mouse (three button mouse recommended).

50 GB free hard disk space.

PDF reader application (Adobe Acrobat® Reader, or similar).

Supported Operating Systems

Windows

Edition
Client OS
Windows 10 (all editions)     (tick) (*)
Windows 8.1 (all editions)
(tick)
Windows 8 (all editions)
 (tick) 
Windows 7 (all editions)
 (tick) 
Windows XP (all editions)
(error)
Windows Vista (all editions)(error)

(*) See KB170993458: Which versions of Windows 10 are supported? for more detailed information on the specific Windows 10 versions we support.

 64-bit version is required.

See KB184714765: Store Visualizer - What are the requirements for Oculus Rift/HTC Vive and Touch Screen support for more detailed information on Oculus Rift/HTC Vive and Touch Screen support

System Requirements
Applies to

Store Visualizer (Mac and Windows)

Version18.1
Last revised

 

Useful Links

Software downloads: mysoftware.esko.com

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