The following are the minimum system requirements for Store Visualizer 20. Exceeding these requirements will in most cases lead to a performance increase. Running Store Visualizer on a system that does not meet these requirements is not supported.
Minimum requirements for Store Visualizer for Mac
| Minimum System Requirements for Store Visualizer 20 | |
|---|---|
| Processor type and speed | Mac with Intel® Processor. The Mac should have at least 4 cores. Recommended 8 cores. |
| RAM | Minimum 8 GB RAM, recommended 32 GB RAM. |
Available hard drive space
| 50 GB free hard disk space. |
| Graphics card and video drivers | Minimum: Graphics card with 2 GB VRAM. 4 GB or more are needed with large and complex environments. Recommended: 8 GB or more. Mac versus Windows We advise customers to use Windows machines for best performance with current high end graphics cards from NVidia, especially for VR. |
| Virtualization | Use within Parallels Desktop, VMware Fusion® or any other virtualized environment is NOT supported. |
| Eye Tracking Devices |
|
Supported Operating Systems
macOS (Intel® only, no PPC support)
Edition | Client OS |
|---|---|
| 11 (Big Sur) |  |
| 10.15 (Catalina) |  (*) |
| 10.14 (Mojave) | (*) |
| 10.13 (High Sierra) |  |
| 10.12 (Sierra) |  |
| 10.11 (El Capitan) | |
| 10.10 (Yosemite) | |
| 10.9.0 - 10.9.3 (Mavericks) | |
| 10.8.0 - 10.8.5 (Mountain Lion) | |
| 10.7 and older | |
(*) See KB285558669: Store Visualizer - Installers fail on MacOS Mojave or Catalina for help with the installation on these OS versions. This issue is solved with the Store Visualizer 20.0.1 installers
More information on macOS support can be found in this knowledge base article: KB191642592: Do Esko products support the latest macOS Release_deleted_11/16/2021 2:21:43 PM
Minimum requirements for Store Visualizer for Windows
| Minimum System Requirements for Store Visualizer 20 | |
|---|---|
| Processor type and speed | Minimum: Intel Core i5 or higher (or compatible AMD), recommended: Core i9 with 8 Cores or more |
| RAM | Minimum 8 GB RAM, recommended 32 GB RAM. |
| Graphics card and video drivers | Minimum: OpenGL 4 compliant graphics card with 2 GB VRAM. 4GB or more are needed with larger environments. Recommended: 11 GB or more. For more information on Video Card performance for Store Visualizer, see: http://www.videocardbenchmark.net/high_end_gpus.html |
| Internet connection | 10/100/1000 Base-T Ethernet, TCP/IP v4 protocol. TCP/IP v6 protocol is not supported. |
| Virtualization | Use within Parallels Desktop, VMware Fusion® or any other virtualized environment is NOT supported. |
| File servers | All Esko applications running on Windows OS can use data that is available on network shares. These shares need to be on Windows or Unix/Linux (using SMB) file servers. macOS X (version 10.3.x; 10.4.x; 10.5.x; 10.6.x) data servers are also supported, but with limitations. These are standard limitations encountered when connecting to a macOS X server from Windows workstations or servers. They are related to losing resource forks of the MAC-application data when a Windows component moves or copies data. |
| Miscellaneous | Two button mouse (three button mouse recommended). 50 GB free hard disk space. PDF reader application (Adobe Acrobat® Reader, or similar). |
| Eye Tracking Devices |
|
Supported Operating Systems
Windows
Edition | Client OS |
|---|---|
| Windows 10 (all editions) | (*) |
| Windows 8.1 (all editions) | |
| Windows 8 (all editions) | |
| Windows 7 (all editions) | |
| Windows XP (all editions) | |
| Windows Vista (all editions) | |
(*) See Which versions of Windows 10 are supported? for more detailed information on the specific Windows 10 versions we support.
64-bit version is required.
| System Requirements | |
|---|---|
| Applies to | Store Visualizer (Mac and Windows) |
| Version | 20 and 20.0.1 |
| Last revised | |
Useful Links
Software downloads: mysoftware.esko.com