The following are the minimum system requirements for Store Visualizer 21.11. Exceeding these requirements will in most cases lead to a performance increase. Running Store Visualizer on a system that does not meet these requirements is not supported.
Minimum requirements for Store Visualizer for Mac
| Minimum System Requirements for Store Visualizer 21.11 | |
|---|---|
| Processor type and speed | Mac with Intel® Processor. The Mac should have at least 4 cores. Recommended 8 cores. The ARM-based Apple Silicon processor is not supported. |
| RAM | Minimum 8 GB RAM, recommended 32 GB RAM. |
Available hard drive space
| 50 GB free hard disk space. |
| Graphics card and video drivers | Minimum: Graphics card with 2 GB VRAM. 4 GB or more are needed with large and complex environments. Recommended: 8 GB or more. Intel Graphics cards are not supported. Mac versus Windows We advise customers to use Windows machines for best performance with current high end graphics cards from NVIDIA, especially for VR. |
| Virtualization | Use within Parallels Desktop, VMware Fusion® or any other virtualized environment is NOT supported. |
| Eye Tracking Devices |
|
Supported Operating Systems
macOS (Intel® only, no PPC support)
Edition | Client OS |
|---|---|
| 12 (Monterey) |  |
| 11 (Big Sur) |  |
| 10.15 (Catalina) | |
| 10.14 (Mojave) | |
| 10.13 (High Sierra) | |
| 10.12 (Sierra) | |
| 10.11 (El Capitan) | |
More information on macOS support can be found in this knowledge base article: KB191642592: Do Esko products support the latest macOS Release
Minimum requirements for Store Visualizer for Windows
| Minimum System Requirements for Store Visualizer 21.11 | |
|---|---|
| Processor type and speed | Minimum: Intel Core i5 or higher (or compatible AMD), recommended: Core i9 with 8 Cores or more |
| RAM | Minimum 8 GB RAM, recommended 32 GB RAM. |
| Graphics card and video drivers | Minimum: OpenGL 4 compliant graphics card with 2 GB VRAM. 4GB or more are needed with larger environments. Recommended: 11 GB or more. Intel Graphics cards are not supported. For more information on Video Card performance for Store Visualizer, see: http://www.videocardbenchmark.net/high_end_gpus.html |
| Internet connection | 10/100/1000 Base-T Ethernet, TCP/IP v4 protocol. TCP/IP v6 protocol is not supported. |
| Virtualization | Use within Parallels Desktop, VMware Fusion® or any other virtualized environment is NOT supported. |
| Miscellaneous | Two button mouse (three button mouse recommended). 50 GB free hard disk space. PDF reader application (Adobe® Acrobat® Reader, or similar). |
| Eye Tracking Devices |
|
Supported Operating Systems
Windows
Edition | Client OS |
|---|---|
| Windows 11 (all editions) | |
| Windows 10 (all editions) | |
| Windows 8.1 (all editions) | |
| Windows 8 (all editions) | |
| Windows 7 (all editions) | |
| Windows XP (all editions) | |
| Windows Vista (all editions) | |
(*) See KB344821882: Which versions of Windows 10 are supported? for more detailed information on the specific Windows 10 versions we support.
64-bit version is required.
| System Requirements | |
|---|---|
| Applies to | Store Visualizer (Mac and Windows) |
| Version | 21.11 |
| Last revised | |
Useful Links
Software downloads: mysoftware.esko.com