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The following are the minimum system requirements for Store Visualizer 22.11. Exceeding these requirements will in most cases lead to a performance increase. Running Store Visualizer on a system that does not meet these requirements is not supported. 

Minimum requirements for Store Visualizer for Mac

Minimum System Requirements for Store Visualizer 22.11
Processor type and speedThe Mac should have at least 4 cores. Recommended 8 cores. The ARM-based Apple Silicon processor is supported in Rosetta mode.
RAM

Minimum 8 GB RAM, recommended 32 GB RAM.

Available hard drive space

  • System drive
  • Data drive
50 GB free hard disk space.
Graphics card and video drivers

Minimum: Graphics card with 2 GB VRAM. 4 GB or more are needed with large and complex environments. Recommended: 8 GB or more.

Intel Graphics cards are not supported.

Mac versus Windows

We advise customers to use Windows machines for best performance with current high end graphics cards from NVIDIA, especially for VR.

VirtualizationUse within Parallels Desktop, VMware Fusion® or any other virtualized environment is NOT supported.
Eye Tracking Devices
  • Tobii Pro devices: Nano, Spectrum, TX300, T60XL, X2-30, X2-60, X3-120
  • Tobii X60, T60, X120, T120

Supported Operating Systems

macOS (Intel® only, no PPC support)

Edition
Client OS
13 (Ventura)(tick)
12 (Monterey)(tick)
11 (Big Sur)(tick)
10.15 (Catalina)(tick)
10.14 (Mojave)(error)
10.13 (High Sierra)(error)
10.12 (Sierra)(error)
10.11 (El Capitan)(error)

More information on macOS support can be found in this knowledge base article: KB191642592: Do Esko products support the latest macOS Release

Minimum requirements for Store Visualizer for Windows

Minimum System Requirements for Store Visualizer 22.11
Processor type and speedMinimum: Intel Core i5 or higher (or compatible AMD), recommended: Core i9 with 8 Cores or more
RAM

Minimum 8 GB RAM, recommended 32 GB RAM.

Graphics card and video drivers

Minimum: OpenGL 4 compliant graphics card with 2 GB VRAM. 4GB or more are needed with larger environments. Recommended: 11 GB or more. 
Ideal Configuration: GeForce RTX 2080 Ti or TITAN RTX or more recent high-end cards.

Intel Graphics cards are not supported.

For more information on Video Card performance for Store Visualizer, see: http://www.videocardbenchmark.net/high_end_gpus.html

For Stereoscopic mode, please check the following KB article: KB78626798: Studio Store Visualizer - Stereoscopic rendering information

Internet connection10/100/1000 Base-T Ethernet, TCP/IP v4 protocol. TCP/IP v6 protocol is not supported.
VirtualizationUse within Parallels Desktop, VMware Fusion® or any other virtualized environment is NOT supported.
Miscellaneous

Two button mouse (three button mouse recommended).

50 GB free hard disk space.

PDF reader application (Adobe® Acrobat® Reader, or similar).

Eye Tracking Devices
  • HTC Vive Pro Eye
  • Gazepoint GP3 and GP3 HD
  • Tobii Pro devices: Nano, Spectrum, TX300, T60XL, X2-30, X2-60, X3-120
  • Tobii X60, T60, X120, T120
  • Varjo VR/XR

Supported Operating Systems

Windows

Edition
Client OS
Windows 11 (all editions) (tick)
Windows 10 (all editions) (tick)
Windows 8.1 (all editions)
(error)
Windows 8 (all editions)
(error)
Windows 7 (all editions)
(error)
Windows XP (all editions)
(error)
Windows Vista (all editions)(error)

(*) See KB344821882: Which versions of Windows 10 are supported? for more detailed information on the specific Windows 10 versions we support.

 64-bit version is required.

See KB184714765: Store Visualizer - What are the requirements for Oculus Rift/HTC Vive and Touch Screen support for more detailed information on Oculus Rift/HTC Vive and touch screen support.


System Requirements
Applies to

Store Visualizer (Mac and Windows)

Version22.11
Last revised 


Useful Links

Software downloads: mysoftware.esko.com

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