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Updating traps using PowerTrapper Client fails.


Updating traps in PowerTrapper Client using a ticket with explicitly specified output file fails with an error like this:

"ERROR: Unable to open color pair file \\path\file.tcp for reading."

This hotfix contains a fix only for Adobe® Illustrator® Launch Task plugin for Adobe® Illustrator® CS6 and CC 2014.

More Information

For installation instructions and to download the hotfix, go to: 

Article information
Applies to

DeskPack Plugins for Adobe® Illustrator® 14.1.1

Last revised 
Author JAPA
Case Number 

Table of Contents


What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.