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Question
I want to start using my Esko software, but I first To activate your Esko licenses, you need a product key or a product key file to activate the licenses(HTML-file). Where do I can you find these?
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You can find all information about how to activate licenses in this article:
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Answer
them?
A product key looks like this: ABCDEF-123456-GHIJKL-789012-MNOPQR
(5 times 6 characters). Esko has many products that require multiple product keys, therefore, they are bundled in HTML
files (product key files). A product key file looks like this:Image Removed
Your product keys or product key files are sent to you via e-mail by Esko Support or by your Esko Sales Operations Agent. They are typically saved in a zip-file.
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If you want to start a trial
You don't need a product key to start a trial. During installation, you'll be asked to start your 30-day trial.
More info:
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If you bought a license, requested an upgrade or requested an extension of a temporary license
We typically send your product key files via e-mail, to the requester or the contact person of the order (Please also check your Spam or Junk Mailbox, it might be that the e-mail ended up there.If you have the right access, you can also download them from ). The product key files (HTML-files) are compressed to ZIP-files. To unzip them, you can use the standard tools that are freely available.
You can also download your licenses via MySoftware.esko.com.
You can find more info here:
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If you bought a subscription
You don't need a product key or product key file if you have a subscription, instead you need to assign subscriptions to the respective Esko IDs via MySoftware.esko.com
.If you do not receive an e-mail with your product key files and you can't download them, please contact Esko Support.
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Always save your product key files in a safe location, you might need them later on. |
What about trials?
You don't need a product key to start a trial. (if you don't have access, go to id.esko.com and make sure you have the 'License Admin'-role (or ask your Organization Owner to give you the License Admin role).
You can find more info here:
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If you want to transfer your Esko software to a new computer
If you want to transfer your Esko software to a new computer, you need to deactivate your licenses on the original computer first. During deactivation, you will be asked to create a HTML-file with all your licenses (DeactivatedKeys.html). You'll need to use that file to activate the licenses on the new computer.
- If you don't have the DeactivatedKeys.html, you can also download your licenses via MySoftware.esko.com.
- If you weren't able to deactivate the licenses, please contact Esko Support to deactivate the licenses for you.
More info:
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Article information | |
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Applies to | All Esko software products with FlexNet licensing |
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Author | CLVE |
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