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  • KB77988628: Plato - During startup, a message that resource is unavailable appears

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Comment: Migrated to Confluence 5.3

 

Summary

When opening Plato you are prompted to browse to the Esko ArtiosCAD 12.0en.msi file.

Symptoms

When opening Plato you receive the following message:

No Format
The feature you are trying to use is on a network resource that is unavailable.

Click OK to try again or enter an alternate path to a folder containing the installation package 'Esko ArtiosCAD 12.0en.msi' in the box given below.

Solution

The problem is that the CAD-X for Plato, has not been installed properly. To correct this, it needs to be reinstalled from the Interactive Applications installer.

Article information
Applies to

Plato 12.0

Created13-Nov-13
Last revised24-Feb-14
AuthorSACO
CW Number198460
Panel
titleContents

Table of Contents
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