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Symptoms

If you try to open a document created with DeskPack Channel Mapping in a workstation with no Esko plugins installed, you may get this error message:

 

The document 'xxxxx' contains elements that 
are managed by plug-ins that are not currently available. You can 
delete or expand these elements but you cannot manipulate them in 
other ways. The missing plug-ins are listed below.

Esko Mapped Image (BrixKernel_MAI16r.alp)

Missing plugin art handler means that Adobe® Illustrator® can't do almost anything with the art without the plugin.

Solution

Install Esko's basic and free AI plugin Data Exchange in the plugin-free Adobe® Illustrator®.

You can download Data Exchange from our website here.

Article information
Applies to

DeskPack all versions

Created26-Oct-15
Last revised 
AuthorJOCA
Case Number00552020, CW203177
Contents