KB151192287: Dell Hardware - Yellow indicator lights / Red indicator light

Question

When the Dell hardware supplied by Esko is having problems such as yellow and red indicator lights flashing or popup messages, who should be contacted?

Answer

When the Dell computer hardware is supplied by Esko, Esko purchases a three year warranty on the hardware, transferable to the end user. When problems with the hardware occur, the end user needs to contact Dell Support, www.support.dell.com. When contacting Dell, the Service tag on the computer will need to be provided.

When the hardware is first installed, the customer needs to transfer the warranty from Esko to their own company.

Also see:http://www.dell.com/support/retail/us/en/19/ownershiptransfer/IdentifySystem?~ck=mn

Article information
Applies to	Dell Hardware
Created	26-Nov-14
Last revised
Author	WIWO
CW Number

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