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Introduction

If the company you work for has multiple users of Esko products, each of them will likely have an Esko ID. But as a manager, how can you keep track of which of your associates already has an Esko ID? How can you disable the Esko ID of a user who has left your organization?

This article describes how you - as an Organization Owner - can use the Manage Esko ID portal at id.esko.com to perform these and many other common tasks.

Key Concepts

In our Manage Esko ID portal on id.esko.com, you will encounter these key concepts:

  • Organization: the company to which your Esko ID is linked (through a company code). An organization may actually be a group of multiple companies.
  • Organization Owner: the super administrator for your organization on the Manage Esko ID portal. There can be only one.
  • Organization Co-Owner: one of the backup administrators assigned by the Organization Owner.
  • Member: an Esko ID user linked to an organization.
  • Roles: on the Manage Esko ID portal, the Organization Owner can assign a number of Roles to the Members of his organization.
  • Approval: new Esko IDs that are created for your organization but that do not use a white-listed e-mail domain for your organization (e.g. by using a Gmail or Hotmail account), are manually reviewed and approved or rejected by Esko Support before they can be used. This protects your organization from outside users gaining access to your software, licenses, and other information. However, it also causes a potential delay before the new Esko ID becomes functional, as our Support people will contact you to request approval.
    The Manage Esko ID portal allows you to configure and add domains to the white-list, so you can skip the approval step for your new users; and it allows the Organization Owner to approve pending requests, so you do not have to rely on or wait for Esko Support!

Sign in to Manage Esko ID

Proceed as follows:

  1. In your browser, navigate to https://id.esko.com.
  2. Sign In with your Esko ID.
  3. Your personal Profile page appears.
  4. To access your organization:
    1. click your company name in the header, OR 
    2. choose Manage Organization from the Sign In menu in the main navigation bar.

The Manage Esko ID Members list displays all the Esko IDs for your organization

What Can You Do on Manage Esko ID?

The main functions that an Organization (Co-)Owner can use are:

  • Approve or Reject Esko ID creation and extension requests;
  • Disable Esko ID accounts;
  • Reset passwords;
  • Assign permissions to Esko IDs in the form or Roles;
  • View logs on the Updates page;
  • Define Esko ID policies and settings for your Organization. 

How to Approve or Reject Esko ID Requests

New Esko IDs that are created for your organization but that do not use a white-listed e-mail domain for your organization (e.g. by using a Gmail or Hotmail account), are manually reviewed and approved or rejected by Esko Support before they can be used. This protects your organization from outside users gaining access to your software, licenses, and other information. However, it also causes a potential delay before the new Esko ID becomes functional, as our Support people will contact you to request approval.


The Manage Esko ID portal allows you to configure and add domains to the white-list, so you can skip the approval step for your new users; and it allows the Organization Owner to approve pending requests, so you do not have to rely on or wait for Esko Support!

To approve pending Esko ID requests:

  1. Sign in and navigate to the Dashboard.
  2. On the Esko ID Tasks card, click the Approve or Reject button that corresponds to the Esko ID request you want to handle.
  3. In the confirmation dialog, you can choose to make the approval permanent (instead of the default 6-month approval).

The Esko ID Tasks card lists the pending approvals for your organization

How to assign Roles to Esko IDs

To add or remove permissions from an Esko ID, you have to assign or remove the corresponding Roles from the member in the Members page.

  1. Navigate to the Members list, and if necessary, filter the list.
  2. Click the Roles link next to the Esko ID you want to change.
  3. In the Roles dialog, select or disable any Roles you want to add or remove.

How to Change Esko ID Policies and Settings

To change the policies regarding the use of Esko ID in your organization, navigate to the Settings page.

Esko ID Creation policies

Organization (Co-)Owners can make the following changes to Esko ID creation policies:

If you want to...Then you must...
Block self-registration of new Esko IDs for your organization

Disable the option "Allow self-registration of new Esko IDs."

Result: The only way to create new Esko IDs for your organization is now through the Invite Member button on the Members page of the Manage Esko ID site.

Enforce the use of your corporate e-mail addresses for new Esko IDs

Enable the option "Require all new Esko IDs to use a corporate e-mail address."

Result: If someone tries to create an Esko ID with an e-mail address that is not listed in your E-mail domain white-list, they will not be allowed to do so.

Automatically approve Esko ID requests from users with a corporate e-mail address
  • Enable the option "Automatically approve Esko IDs that use a white-listed e-mail domain.", and
  • Fill in your corporate e-mail domain(s) in the E-mail domain white-list field.

Result: Any new Esko ID creation requests will be automatically approved and immediately functional if they use one of your corporate e-mail domains.

 

Purchasing policy on the Store

Organization (Co-)Owners can block Esko ID users from purchasing hardware consumables and software subscriptions from the online Esko Store:

If you want to...Then you must...
Block unauthorized Esko ID members from making purchases on the Esko Store
  • Disable the option "Allow all members of my organization to make purchases on the Esko Store".
  • Go to the Members page, and assign the Purchaser role to all Esko ID users who do need to be able to make purchases on the Esko Store.

Result: Only Esko ID users to which you have assigned the Purchaser role will be able to purchase on the Esko Store.

 

Software and licensing policies on My Software

Organization (Co-)Owners can block Esko ID users from download software or licenses from My Software:

If you want to...Then you must...
Block unauthorized Esko ID members from downloading software from My Software
  • Disable the option "Allow all members of my organization to view and download software from My Software".
  • Go to the Members page, and assign the Software Administrator role to all Esko ID users who do need to be able to download software from My Software.

Result: Only Esko ID users to which you have assigned the Software Administrator role will be able to download software from My Software.

Allow all Esko ID members to view and download licenses from My Software
  • Enable the option "Allow all members of my organization to view and download licenses from My Software".
    Note: This option is disabled by default for your security.
  • Go to the Members page, and assign the License Administrator role to all Esko ID users who do need to be able to download licenses from My Software.

Result: Only Esko ID users to which you have assigned the License Administrator role will be able to download licenses from My Software.

 

Esko ID users who have purchased a subscription from the Esko Store automatically become License Administrators, so they can assign or re-assign the subscription they purchased on My Software.

Article information
Applies to

id.esko.com

Created 
Last revised 
AuthorDAHE
Case NumberNA
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