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Summary

After installing ArtPro 21.07 we have 3 errors when opening ArtPro+ a crash

Symptoms

1) Error while loading extension ArtProModule.

2) Error while loading extension ScanConverterModule

3) Error loading module bundle.

Crash:

Solution

The ArtPro 21.07 build on the mysoftware.esko.com page from the 12th July 2021 was not correct and the build was taken offline.

On 13th July 2021, the build was fixed and placed online again. ArtPro 21.07 can now be requested and downloaded again.

Article information
Applies to

 ArtPro 21.07

Created

 

Last revised
Author AVDW
Case Number 1459945
Contents