A task which tries to apply a smart mark set, fails and you get the following error messages:
ERROR: Mark marker not registered Removing mark.
ERROR: SmartMark set not applied
ERROR: Error while applying SmartMarks
could not register user - missing mark marker
This can happen in any task that:
Has an option to apply smart marks.
Is not a Step & Repeat task.
E.g. FlexRip, FlexProof, Export to PDF, etc.
Symptoms
Automation Engine tasks fail.
The task log contains the errors mentioned above.
Solution
The smart mark set contains one or more marks which refer to Step & Repeat related information. E.g. A mark named Position Mark which uses a formula to calculate a position. This formula contains parameters such as:
GridHeight1
GridWidth1
Gap1
NumberOfGrids, etc.
Some parameters are only available when you create the smart mark set in Plato. Smart mark sets with these kind of parameters, can only be used on Step & Repeat related tasks, such as:
Import JDF Step & Repeat
Step & Repeat CAD based
Step & Repeat Tabular
Step & Repeat Template based
If...
Then...
You need to place the Smart Mark Set, but the task that fails is not a Step & Repeat task.
Take one of the Step & Repeat tasks mentioned above to place the marks.
You want to place marks which are not related to Step & Repeat settings.
Use a different Smart Mark Set. Choose one that was created in PackEdge and not in Plato.