How to limit the tickets/ workflows that a user sees from the Shuttle and make only selected tickets/ workflows visible for selected users.
This can be set up via the Shuttle Preferences in Adobe® Illustrator®.
In Adobe® Illustrator®, go to Preferences > Esko > Shuttle Preferences.
In the Shuttle Preferences dialog, enable Filter on Workflow Type.
If you want to display only those workflow which have a specific word in them, then add that word in the Workflow types to show: list. For Instance, if you want to see only those workflow tickets which have the name "flexo" in them, then just add flexo to this list.
Shuttle as a stand alone Pilot is more limited. In this version of Shuttle, it is not possible to limit the view of tickets/ workflow.