KB76721178: Automation Engine - General slownes / delay on all actions or clicks in Pilot

Summary

Every action or click in Automation Engine Pilot results in a long delay before the result of the action is displayed.

Symptoms

If you click on any location in Pilot, which needs to refresh the contents of the window, there is a long delay before the Pilot is refreshed. E.g. when you:

• Switch between views
• Type a value in a search box
• Double-click on a task to open the workflow task's settings
• etc.

Solution

Make sure that your Automation Engine Pilot workstation is in the same subnet as the Automation Engine Server. Also verify that the DNS server reacts fast because each update of the Pilot interface requires communication to take place between the Pilot workstation and the server.