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  • KB86478387: Automation Engine - "The following file cannot be replaced, it is either in use or access is denied." error appears during installation
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Summary

While upgrading the Automation Engine Server, all applications are closed on Automation Engine and the following error appears:

The following file cannot be replaced, it is either in use or access is denied.
(E:\Esko\bg_data_cms_v010\r\pit\cromalin.dgc).

Symptoms

Installation will not continue and the following error occurs:

Solution

  1. Dismount all bg_data_cms_v010 volumes that are mounted via DeskPack connections.
  2. If the error still persists after the volumes are dismounted, unshare the bg_data_cms_v010 folder from the Automation Engine Server.
  3. During installation, the bg_data_cms_v010 will be shared if it is seen as not shared.
Article information
Applies to

Automation Engine all version

Created03-Apr-14
Last revised 
AuthorLMJ
CW Number226361
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