RECOMMENDED

Summary

Charts printed via Color Engine Pilot don't have the "correct color". Check and Recalibrate fails without any obvious reason.

Symptoms

Charts (both Profiling and Check and Recalibrate charts) printed via Color Engine Pilot don't have the "correct color" and Check and Recalibrate fails without any obvious reason because the charts are color managed on the proof server. This usually happens after a restart of the Esko ProofServer.

More Information

For installation instructions and to download the hotfix, go to: https://mysoftware.esko.com/Hotfixes/Details/e3402247-b53d-4ad8-ac64-48f070f21082.

Article information
Applies to

Color Engine Pilot 14.1.1

Created19-Feb-16
Last revised 
Author KRVA, EFI
Case NumberCEP-4876

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.