How to move the Automation Engine setup to a new server?
Follow the steps given below to move Automation Engine to new a hardware/ virtual server.
A Choose the installation standard or with remote SQL server
Install the system controller
Go to Server Admin, select Restore and select the folder where the backup of the old server was stored (
Select Migrate (this will restore tickets, SmartNames, Users, Devices, Containers, local Databases or if remote SQL Server database was used, it will use that configuration).
The old Automation Engine Server must be stopped only when doing the restore!
Containers of old server are restored when Migrate is used to the restore on the new server!
If the container is on a file server, nothing must be done if the same file server is used!
If the container was on a Share of the old Automation Engine Server:
Stop the sharing of the container on the old server.
Relocate container only works if it is offline!
To solve this follow this KB article
Automation Engine 18.x