When installing an (Esko) application (i.e. ArtPro) on a Macintosh workstation, it's possible that the operating system will indicate that the disk image (.dmg) can't be mounted or that the installation file on the disk image is corrupt. Because of this, you won't be able to install the application. This article highlights some likely causes and offers possible solutions to this behavior.
Likely causes include, but are not limited to:
The respective solutions are:
The disk image won't mount.
The disk image was corrupted during the download and/or transfer.
Gatekeeper, an OS X security feature, is preventing you from running the installer since Apple doesn't recognize the software developer.
Download the disk image again.
Allow Gatekeeper to run installation files from anywhere.
|The installation package cannot be opened.||Gatekeeper, an OS X security feature, is preventing you from running the installer since Apple doesn't recognize the software developer.||Allow Gatekeeper to run installation files from anywhere.|
In order to allow Gatekeeper to run installation files from anywhere and not just identified developers, please follow the steps below.
ArtPro all versions