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Symptoms

After upgrading to ArtPro or PowerLayout 14 you receive multiple error messages such as "Error While Loading ArtProModule" and "Error While Loading extension ScanConverterModule".

(info) click to enlarge

Solution

Most likely your system does not meet the system requirements.
Please check the system requirements on http://www.esko.com/en/SystemRequirements/ArtPro/14_0/

If the OS meets the requirements then try to create, download and install a new build on the Download Center.

Article information
Applies to

 ArtPro 14

PowerLayout 14

Created28-Aug-14
Last revised28-Aug-14
AuthorMEWA
CW Number255533
Contents