All Automation Engine clients are very slow.
Whenever you launch the Pilot or browse the Ticket, the first container in the container list always get scanned. If the container has a lot of folders it could take time to complete the scan.
Adjust the file management structure by creating additional containers and splitting the folders into a manageable size.
Enable File Sharing (and enabled SMB sharing) on the Mac system. This improves the speed of the Pilot.
Other troubleshooting tips for Automation Engine Pilot / Client can be found here:
Create a new container called “A_Dummy_Container”. Because of its name, it shows up as the first container.
Automation Engine 12.x