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Summary

Where Launch to Automation Engine Workflow normally is quick, since Internet connectivity is lost or disabled, it now takes several minutes.

Solution

Automation Engine and DeskPack computers do not require Internet connectivity for normal function, but at times, network changes may happen that lead to reduced performance.

Have your IT or Network Administrator resolve network issues that lead to the change in performance.

Related article pertaining to Automation Engine and this scenario:

Workaround

Assuming you have the Mac's host file edited to point to the Automation Engine's IP number by name, remove the DNS server entries in the network settings.

Information on editing the hosts file is available in the following KB article:

Article information
Applies to

DeskPack all versions

Created18-Sep-14
Last revised 
AuthorNESU
CW Number258719
Contents