The following error appears only when you double click/edit the board details in DataCenter Admin, else the application works fine.
The following database error has occurred:
Database Control: Board Hierarchy
Error Code: 201
Trace Message: dbHierBoard->CreateDispatch
Unable to initiate the database control.
The error could be due to one of the DLL files being accidentally deleted or renamed.
The issue could also occur due to user permission on Esko folder.
Check if the Esko folder has Read and Write permission for the user and assign Read and Write access to the user and check if it works and if you still face the same issue follow the second step given below.
Perform a repair installation and this will fix the missing DLL file.
If you still face the issue after performing the repair installation please contact our help desk.
An incorrect modification of values and parameters in the ArtiosCAD Defaults can cause critical problems that might lead to severe problems in the correct functioning of the program. Esko cannot guarantee the proper working of your ArtiosCAD installation due to an incorrect handling of parameters and settings. A reinstall might be mandatory in order to restore the original system state. For this reason, Esko recommends that you take regular backups of the ServerLib (Shared Defaults) folder, the database and the FileStore.
Please contact your local Esko Support team in case you need more advice related to backups.