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  • KB166824175: FlexProofE - Proof fails because the file is bigger than the Media
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When sending files to FlexProofE, it fails with the following error message that the file is larger than the Media Size.

"The file is the same width that the roll size is in the Media Setup for the Device in ProofClient."


In FlexProofE 14, there is a toggle added that needs to be checked for the file to be Rotated for best Media Consumption. See the image below that shows the Print jobs that exceed printable area checkbox that needs to be checked. This will not be automatically checked when upgrading from Suite 12.

Article information
Applies to

FlexProofE 14.0

Last revised 
CW Number293587