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Opening and saving (even without changing) a normalized PDF interactively in PackEdge/Plato or in a BRIX graphic kernel based task in Automation Engine, may be for very specific input files cause objects to disappear.


In PackEdge f.i., this may result in a mismatch between what you see on screen while saving and when reopening.

In Automation Engine f.i., this may cause wrong FlexRip output when pre-ripping is required.

More Information

For installation instructions and to download the hotfix, go to 



Article information
Applies to

Automation Engine 14.0.1

PackEdge 14.0.1

Plato 14.0.1

Last revised 
Author PBOO
CW NumberCW293897

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.