KB170999427: WebCenter - Group E-Mail is not used for E-Mail Notifications

Question

Why do User members of a Group that is configured to use a Group E-Mail for Notification purposes receive Notification messages (instead of only the Group E-Mail address as a single recipient on behalf of the whole Group)?

Answer

Specific Notification Event types do not work with Group E-Mail feature properly and as a result the Group is considered to be configured in the default Notify all User Members of the Group mode.

This applies to the following Events:

• New Project Member Invited
• All the Approval related Events

This is a known limitation in WebCenter 14.1. All subsequent releases of WebCenter have this issue corrected: Group E-Mail feature is applied as expected for all the Notification Event types.