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  • KB171010647: ArtiosCAD - Unable to click or select any of the tools
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Summary

When using ArtiosCAD, none of the tools work or can be selected.

Solution

Issue could be that the ArtiosCAD Shared Defaults are missing.

  1. Click Options > Defaults, a dialog box titled Defaults appears.
  2. There should be two panels, a left panel titled Shared Defaults and right panel titled User Defaults. The Shared Defaults side should be populated with over 40+ default folders. The User defaults can be empty or have a small amount of folder customized to the users preferences. If the Shared Defaults panel is empty, this would cause the tools not to function.

To correct the issue, check for \serverlib directory existence either on the local system (a standalone configuration) or on the ArtiosCAD server. If the directory is empty or missing, restore from backups to correct the issue.

Article information
Applies to

ArtiosCAD all versions

Created11-Aug-15
Last revised 
AuthorBAPH
CW Number 
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