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When exporting or launching workflows to Normalized PDF via the Data Exchange plugin, it may be found that certain glyphs have not exported resulting in missing text output.


This hotfix adds an extra check when exporting Normalized PDF file to see whether some glyphs can be missing in the output due to an Adobe® bug. When the problem is evaluated to happen, the entire textframe is now outlined and a warning logged to the Messages palette.

More Information

For installation instructions and to download the hotfix, go to: 



Article information
Applies to

DeskPack Plugins for Adobe® Illustrator® 14.0.2

Last revised 
Author JAPA
Case NumberSC00513149

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.