When upgrading a WebCenter system and finishing the last step of uploading the ArtiosCAD Defaults to the WebCenter, you need to use an Admin Username/Password to install the ArtiosCAD Defaults. An Admin login containing special characters, such as a point, may cause issues.
One or more of the following symptoms occur:
The Defaults installer fails and the Defaults are not uploaded to WebCenter.
An error message is displayed stating the User cannot login, even though an Admin User account is used.
The Username of the Admin account contains special characters, for example a point '.' in firstname.lastname.
Use an Admin account without any special characters such as a point '.' in the Username, such as the ADMIN account. Use this User to install the Defaults.