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In case you have files containing special characters, typically not allowed in Windows file names, files may not sync from WebCenter to your Automation Engine Job.


Following symptoms may occur:

  • When synchronizing a WebCenter Project to Automation Engine, the Job in Automation Engine gets created successfully and correctly.
  • If you ordered the files of the Project to be synchronized to Automation Engine as well, they do not appear inside the Job.
  • The Project in WebCenter you try to sync files from, contains at least one file with a special character such as a square bracket ([) or other.


Upgrade to at least version 14.1 of WebCenter, the issue was solved in that version.


Do not use special characters such as square brackets in your file names.

Article information
Applies to

WebCenter 14.0.2 and older

Last revised 
Case Number00652284