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  • KB182963343: Automation Engine - Asian character and ink names are not showing correctly
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Summary

Automation Engine Viewer does not show the Chinese (or other Asian) ink names and file names correctly. It displays them as square blocks.

Symptoms

Solution

In Automation Engine Server, open the files given below:

  • Drive:\Esko\bg_prog_fastserver_v160\bin_ix86\ImageList.ini
  • Drive:\Esko\bg_prog_fastserver_v160\jboss\bin\ImageList.ini

Modify the above files by adding the following line under the Setup group:

[Setup]

AsianSup=1

Bitmap viewer

If customer uses Bitmap Viewer for viewing digital files, you need to modify the following file on each computer which has Bitmap Viewer installed:

Drive:\Program Files (x86)\BitmapViewer\viewer\ImageListStandalone.ini

Article information
Applies to

Automation Engine 16.0

Created10-Nov-16
Last revised28-Aug-17
AuthorWEIC
Case Number 
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