Summary
The installation of ArtPro fails at the last stage of Summary with the following error:
Symptoms
When installing ArtPro, it errors out.
Solution
A failure in ArtPro installation can be caused due to several reasons such as
- Permission issue (Go to System Preference > Security & Privacy > Unlock the bottom left lock with admin password> Change the setting to allow apps downloaded from anywhere).
- Damaged build (Create a new personal build at http://mysoftware.esko.com) (The ArtPro x.mpkg should be around 256,3 MB)
- The ArtPro folder is already existing (Remove the ArtPro folder from Application folder)
If the above mentioned solution didn't work, please remove the content of the Common folder from Application folder.
| Article information | |
|---|---|
| Applies to | ArtPro all versions |
| Created | |
| Last revised |
|
| Author | ABRZ |
| Case Number | 00830991 |
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