ArtPro and BRIX graphic kernel based tasks may fail unexpectedly when Automation Engine is under heavy load.
ArtPro and BRIX graphic kernel based tasks may stop working after a while with the following error:
BG_ECouldNotReadFromSocket: A request to send or receive data was
disallowed because the socket is not connected and (when sending on a
datagram socket using a sendto call) no address was supplied.
For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201704010/16.0.2.
Automation Engine 16.0.2
What is a Hotfix?
A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.
Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.
Note: This is an anonymous survey. If you need help from Esko Support, register a Support Case here.