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Summary

Crash in Image Downloader Assistant when trying to proof with Color Management.

Symptoms

When you try to proof a Color Managed file in Automation Engine through the Proof (Image Downloader) task, it fails but gives no error in the log file.

More Information

For installation instructions and to download the hotfix, go to: https://mysoftware.esko.com/Hotfixes/Details/201704026/16.0.2.

Article information
Applies to

Imaging Engine 16.0.2

Created24-Nov-17
Last revised 
Author PED
Case NumberCS00864897
Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.