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Summary

Access Point workflow runs in Job mode, but workflow is not started within a Job.

Symptoms

Access Point workflow runs in Job mode, but workflow is not started within a Job.

Solution

Upgrade to Automation Engine 18.

Workaround

Problem is caused by running the workflow once in a Job with the URL in the ticket.

  1. Rename the Access Point workflow.
  2. Open the workflow.
  3. Press CTRL+A to select all tasks.
  4. Open a new workflow and copy all tasks using CTRL+V.
  5. Save the workflow with the same name as that of the Access Point.
Article information
Applies to

Automation Engine 14 and newer

Created06-Feb-18
Last revised08-Feb-18
AuthorHG
Case Number00954385
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