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RECOMMENDED

Summary

After a proofer recalibration (through the "Check and Recalibrate" wizard in Color Engine Pilot), a "Print Verification strip" request in a "Proof for Contract Approval" task (Pack Proof) may cause strips to be printed that unexpectedly and wrongly fail when being measured/verified.

Symptoms

When proofing a file through Pack Proof with an added Verification strip, the values in the artwork of the file measure differently from the values in the Verification strip. It looks as though any adjustments that have been made from Check and Recalibrate are being applied to the ripping of the artwork but are not being applied to the ripping of the Verification strip.

Verification strips are coming out with inaccurate values causing proofs to fail when the artwork would technically pass.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201704062/16.0.2. 


 

 

Article information
Applies to

Automation Engine 16.0.2

Created

Last revised 
AuthorJOEN
Case Number CS00926506
Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.