KB208230465: Automation Engine - Submit to Plate Merger fails

Summary

The Submit to Plate Merger tasks fail.

Symptoms

In the log file, the messages are visible:

"org.xml.sax.SAXParseException; lineNumber: 74; columnNumber: 19; An invalid XML character (Unicode: 0x0) was found in the processing instruction."

or

Problem extracting XMP info from \\fileserver\sharename\filename.len

java.lang.Exception: No size information found. (File produced by unknown)

Solution

Problem is caused by LEN files generated by Nexus missing the XMP information. Device Manager supports only LEN files from FlexRip or Imaging Engine where the XMP information is included.

Article information
Applies to	Automation Engine 16.x
Created	08-Jun-18
Last revised
Author	HG
Case Number	01011824

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