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On Pallet load diagrams, no corner posts were shown in the Word document produced through the Print Custom Template option.


Corner posts on Pallet Load disappears when exported using the Custom Word Report.

When Pallet Load created with corner posts on the Cape Pack side are exported to Microsoft Word using Custom Word Template, corner posts on Pallet Load disappears. This problem only applies to Separate Diagrams template type. Other template types work.

More Information

For installation instructions and to download the hotfix, go to:

Article information
Applies to

Cape Pack 2.15 

Created 16-Jul-18
Last revised 
Case Number CS00952101

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.