KB213979813: Hotfix 201711014 for Studio Visualizer 16.1.2

Summary

When exporting TIFFs from Studio Visualizer using a model from Studio Toolkit for Flexibles on MacOSX 10.12, white artefacts will appear after the export.

Symptoms

When exporting TIFFs from Studio Visualizer using a model from Studio Toolkit for Flexibles on MacOSX 10.12, white artefacts will appear after the export.

The Issue seems to be independent from the installed Studio or Adobe® Illustrator® Version and only appears on Mac OSX 10.12.

More Information

For installation instructions and to download the hotfix, go to: https://mysoftware.esko.com/Hotfixes/Details/201711014/16.1.2

Article information
Applies to	Studio Visualizer 16.1.2
Created	19-Jul-18
Last revised
Author	VEVE
Case Number	CS00948407

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.