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Summary

  1. Missing lines/ gaps in lines on a PDF report.
  2. ArtiosCAD 16.1.x gets slow performance when saving files on resource (database). Also getting file database information is taking more time to show.

Symptoms

  1. Missing lines/ gaps in lines on a PDF report.
  2. This behavior is noticeable on upgrades and mostly client/server deployment. The response time gets slower with populated database and customized db dialogs. It's more noticeable on Windows 10 but affects Windows 7 also. ArtiosCAD 16.0.x is not affected. Saving files on resource can takes around 15 seconds to show the DB dialog. Database > Information takes also around 10 seconds or more. When caching database is enabled, the delay gets smaller after saving the file on db for first time, but still slow.

More Information

For installation instructions and to download the hotfix, go to: https://mysoftware.esko.com/hotfixes/details/201801027/

Article information
Applies to

 ArtiosCAD 16.1.1

Created 17-Jan-19
Last revised 
AuthorGSY
Case Number CS00957477, CS00966105
Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.