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Summary

Proof for Contract Approval: In very specific circumstances, opening a saved ticket on a Mac Pilot may fail to bring up the task panel.

Symptoms

The Proof for Contract Approval task panel may not open properly in a Pilot running on a Mac. This issue occurred in a very specific case of a saved ticket that used the first Proof Server Workflow from the drop-down list in the panel, and for which that workflow was driving an Epson Stylus Pro WT7900 proofer.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/hotfixes/details/201811025/.

Article information
Applies to

 Automation Engine 18.0.1

Created

  

Last revised 
AuthorJOAN
Case Number CS01103287
Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.