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Adobe® Illustrator® for Mac randomly crashes in Shuttle due to the number of files opened, including link files in Illustrator and temporary files managed by Illustrator.


Random crashes. Some crash logs indicate crashes in the IPWorks framework or crash due to TCP/IP-related issues.

More Information

For installation instructions and to download the hotfix, go to

Article information
Applies to

 DeskPack Shuttle for Mac 18.0.1



Last revised 
Case Number CS01105093

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.