Studio Designer files unable to be viewed in WebCenter Collada Viewer. Some files are not openend, others are opening really slow.
.zae files unable to open, or really slow to open.
Collada files that have textures with Japanese or Chinese characters in their name do not open inside the Collada viewer. The viewer is stuck on 'Loading 33%'.
For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201704065/16.1.
13 Dec 2019
What is a Hotfix?
A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.
Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.
Note: This is an anonymous survey. If you need help from Esko Support, register a Support Case here.