KB278772691: Hotfix 201903079 for Automation Engine 18.1

Skip to end of metadata

Summary

Export Nested Layouts: The task could fail when exporting a layout containing placed normalized PDF files which were produced by the Prepare Graphics for Nesting task.

Symptoms

Error: "TRYING TO RELEASE CT WITH REFCOUNT : Internal CT" followed by "SYSTEM ERROR C0000005" when generating print file (cut file is generated correctly).

i-cut Layout (18.0) has no problems for the same input.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201903079/18.1.

Article information
Applies to	Automation Engine 18.1
Created	30 Mar 2020
Last revised
Author	PVE
Case Number	CS01200128

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.