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  • KB281972056: Hotfix 201911012 for Imaging Engine 18.1.1
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Summary

When a LEN or a TIFF file is prepared for viewing within the Imaging Engine ticket, copying or moving a file to another location gives an error on viewing. It is only possible to ask INFO on the first LEN or TIFF file from a Set (ripped and prepared together).

Symptoms

  • The 'File Name' of the copy/move task extends the original file name. This works for the .len and .tiff files, but the XML files under the .view folder are not correctly updated by the copy/move task. The file names in the XML files still refer to the original file names, and not to the updated file names.
  • When LEN or TIFF files are prepared for Viewing by the Rip Task, it is only possible to ask INFO on the first LEN or TIFF file from a Set (ripped and prepared together).

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201911012/18.1.1.


 

 

Article information
Applies to

 Imaging Engine 18.1.1

Created

  

Last revised 
AuthorMVTG
Case Number

 CS01228120

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.