KB281972056: Hotfix 201911012 for Imaging Engine 18.1.1

Summary

When a LEN or a TIFF file is prepared for viewing within the Imaging Engine ticket, copying or moving a file to another location gives an error on viewing. It is only possible to ask INFO on the first LEN or TIFF file from a Set (ripped and prepared together).

Symptoms

• The 'File Name' of the copy/move task extends the original file name. This works for the .len and .tiff files, but the XML files under the .view folder are not correctly updated by the copy/move task. The file names in the XML files still refer to the original file names, and not to the updated file names.
• When LEN or TIFF files are prepared for Viewing by the Rip Task, it is only possible to ask INFO on the first LEN or TIFF file from a Set (ripped and prepared together).

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201911012/18.1.1.