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It is not possible to do a Check & Recalibrate on Color Pilot 20.0 with any i1Pro when choosing A4 format as the chart never appears.


When trying to do a Check & Recalibrate on Color Pilot 20.0, with any i1Pro and choose an A4 format, the chart never appears. Due to this, it is impossible to continue the Check & Recalibrate process.

More Information

For installation instructions and to download the hotfix, go to

Article information
Applies to

 Color Engine Pilot 20.0



Last revised
Case Number CS01332590

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.