KB309224661: Hotfix 202006041 for Color Engine Pilot 20.0

Summary

It is not possible to do a Check & Recalibrate on Color Pilot 20.0 with any i1Pro when choosing A4 format as the chart never appears.

Symptoms

When trying to do a Check & Recalibrate on Color Pilot 20.0, with any i1Pro and choose an A4 format, the chart never appears. Due to this, it is impossible to continue the Check & Recalibrate process.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/202006041/20.0.

Article information
Applies to	Color Engine Pilot 20.0
Created	04 Dec 2020
Last revised
Author	BWM
Case Number	CS01332590

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.