KB317534634: Hotfix 201911100 for Automation Engine 18.1.1

Summary

Trying to log on to Automation Engine Pilot fails with all licenses in use message.

Symptoms

Trying to log on to Automation Engine Pilot fails with all licenses in use message.

Missing functionality/tickets/workflows/views. In the bgmd log file, entries may be observed such as f.i.: "LogonServer[xxxx] dd month time - NO LICENSE:xxxxxxxxx" (xxxxxxxx being a feature that is actually available on the license server).

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201911100/18.1.1.

Article information
Applies to	Automation Engine 18.1.1
Created	09 Feb 2021
Last revised
Author	BAV
Case Number	CS01282739

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.