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Prepare for Viewer: Running this task may unexpectedly consume two processing channels.


Looking at the Queue Monitor > CPU, it can be noticed that for a running "Prepare for Viewer" task there may also be a sub task that is spawned off called "Prepare for Viewer (NDL)", and both are running. The one launched with "Immediate" priority should not be counted towards the Automation Engine processing channels, but it is.

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For installation instructions and to download the hotfix, go to

Article information
Applies to

Automation Engine 20.1 



Last revised
Case Number CS01393228

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.