KB324154608: Hotfix 202011021 for Automation Engine 20.1

Summary

Prepare for Viewer: Running this task may unexpectedly consume two processing channels.

Symptoms

Looking at the Queue Monitor > CPU, it can be noticed that for a running "Prepare for Viewer" task there may also be a sub task that is spawned off called "Prepare for Viewer (NDL)", and both are running. The one launched with "Immediate" priority should not be counted towards the Automation Engine processing channels, but it is.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/202011021/20.1.

Article information
Applies to	Automation Engine 20.1
Created	16 Apr 2021
Last revised
Author	PVE
Case Number	CS01393228

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.