Knockout from SmartMarks are missing when a PDF is placed as Image Mark.
Symptoms
Knockout from SmartMarks are missing when a PDF is placed as Image Mark. Sample file opened in PackEdge v18 is okay, same file when opened in PackEdge v20 lost knockouts from SmartMark.
A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.
Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.