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Summary

Knockout from SmartMarks are missing when a PDF is placed as Image Mark.

Symptoms

Knockout from SmartMarks are missing when a PDF is placed as Image Mark. Sample file opened in PackEdge v18 is okay, same file when opened in PackEdge v20 lost knockouts from SmartMark.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/202006054/20.0.




Article information
Applies to

 PackEdge 20.0

Created

  

Last revised
AuthorFBR
Case Number CS01356055
Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.